Patient Participation Group

Patient Participation Groups (PPG) were first formed in 1972. By 1978 the National Association for Patient Participation (NAPP) was formed as an umbrella organisation to support and promote PPGs.

Richmond Surgery’s Group was formed in February 2007. Our purpose is to represent the views and interests of Patients about the provision of services at Richmond Surgery and to support the staff in continuous improvements. These include fostering improved communication between the Practice and Patients, helping Patients to take more responsibility for their health and providing practical support and help to implement changes.

We are neither a fund raising committee nor do we deal with complaints.

PPG’s work by sharing information between the Practice and Patients. This can help break down any barriers by building a better relationship between the Practice and its Patients. We meet every 6-8 weeks and welcome suggestions from Patients. We have already implemented many of these.

To read our Terms of Reference please click here

To contact Barry Goring, Chairman -via our generic mailbox  marked clearly for his attention and we will pass on to him


PPG Members

Chairman Barry Goring has lived in Church Crookham for over 30 years and has been a patient at Richmond Surgery for all that time. Married with two daughters, he recently retired after working as a Mechanical Engineer for almost 50 years. He has been a member of Richmond Surgery's Patient Participation Group since it was formed and is also a member of Frimley Park Hospital's NHS Foundation Trust.  "I believe the PPG has an important role in supporting the Practice and its staff in non medical matters and forms an important interface between patients and the Practice".

Malcolm Irwin has lived in Fleet and been a patient at Richmond Surgery for 42 years. A wife, 2 children, 4 grandchildren, living locally, plus many aging friends is increasing his breadth of health experiences.  Now retired, his background in the computer industry, ranging from systems implementation through to marketing and customer satisfaction research, might, hopefully, provide a basis to aid the Practice and its relationship with patients.

Roger Booth has lived in Fleet for 43 years and has been a patient at Richmond Surgery all that time. After a teaching career at Tadcaster Grammar School and Calthorpe Park School, he took early retirement to widen his interests in travel, the local community and membership of Farnham Lions Club. For 25 years he has been involved in the expedition training and assessment for the Duke of Edinburgh Award Scheme. He is currently working part time at Farnborough Hill School. He is married with three children and ten grandchildren, four of whom are attending local schools.

Sandra Redman has been a patient at Richmond Surgery since moving to the area about 15 years ago. Now retired having been a Civil Servant, she has joined the U3A and takes part in its activities.  She also enjoys supporting The Basingstoke Canal Society, in particular the John Pinkerton (a charity trip boat on the Canal), and playing bridge.

If you would like to discuss becoming a member of Richmond Surgery's PPG, please contact our PPG Chairman Barry Goring via