PPG News

Barry Goring - Chairman
Barry has been a member of Richmond Surgery's PPG since almost outset and prior to becoming elected as Chairman in November 2014, he held the post of Deputy Chairman for several years.  He is a valuable member of the PPG and an active Chairman of the PPG.  He provides the following statement:

I have lived in Church Crookham for over 30 years and have been a patient at Richmond Surgery for all that time.  As a long standing member of the PPG, and then elected to Deputy Chairman and subsequently Chairman, I believe the PPG has an important role in supporting the Practice and its staff in non medical matters and forms an important interface between patients and the Practice.

I very much look forward to continued working with the members, patients and staff.

Barry Goring - nehccg.richmondsurgery@nhs.net

PPG Achievements

The PPG was formed in February 2007 originally to help communications with patients about the then proposed move to new larger premises. Despite that move not occurring, the Group has continued with its work representing the views and interests of patients to the practice regarding the provision of care and services.

We are currently a committee of 7 and continue to work willingly to ensure the needs of all patients are heard and met, wherever possible.  In 2011 our involvement with the Surgery increased significantly and we are proud to say that the Group has been party to many changes and achievements at the Surgery.

Annual Flu Vaccine Clinics - The members of our PPG provided excellent voluntary support during our Saturday morning flu clinics.  As helpers at the clinics they ensure that patient flow is quick without delays by directing patients to the next available clinician.  Their support is essential to ensuring we vaccinate anything between 500-750 patients in a 3.5 hour window.  They also make themselves available to patients in the waiting area to answer surgery questions, advise on new cliniccs and gather up to date information, as required by the Surgery. They are identifiable by way of Richmond Surgery PPG Representative name badges.  We always receive a lot of praise for their voluntary work in particular during the Saturday clinics. 

If you were impressed with their work and would like to know more about being a member of our PPG, then please contact the PPG Chairman.

New Cycle Stands - as a keen cyclist, ex PPG member Brian Biffin suggested replacing the old concrete cycle stands at the surgery with modern heavy duty steel replacements that have no impact on tyres. Whilst the PPG are not a fund raising committee, Brian successfully negotiated a £100.00 donation from Church Crookham Parish Council to assist with the purchase and installation. 

These new cycles stands have been mounted to the low wall on the opposite side of the carpark and provide modern, secure storage for bicycles enabling chains/padlocks to now be used.

Richmond Surgery and the PPG members wish to express their sincere thanks to Church Crookham Parish Council for their support.

Virtual Patient Representative Group - By providing us with your email address you automatically become a member of our VPRG.  This provides you with the opportunity to participate in annual surveys regarding the surgery which are essential to us for ensuring new systems, clinics, services etc are working well or indeed require adjustment.  Your opinion counts.  If you would like to become a member simply complete the short membership form which you can collect from the surgery.