Welcome to Richmond Surgery's website. Our website is for you. We routinely update and make changes to our website, systems and services to meet our patients' needs and to provide you with up to date care. We welcome your feedback and suggestions and will endeavour to meet your suggestions.
Please take a look at these very helpful websites which we hope will help provide some clarity and reassurance over the coming months.
Scarlett Fever Concerns: https://frimley-healthiertogether.nhs.uk/parentscarers/worried-your-child-unwell/scarlet-fever
General Health Concerns: https://frimley-healthiertogether.nhs.uk/
Click here for more guidance on where to obtain medical help
Surgery Operational Systems
- Reception is open for general enquiries. Please avoid 0800-1000
- Please use our patient self check in screen if attending for an appt. If you prefer to queue, please politely come to the front desk if you are within 2-3 minutes of your pre-booked appt time to avoid missing your scheduled appt slot.
- Our waiting area is open with limited seating & 1 patient toilet in the waiting area open.
- Please continue to use the hand sanitisers at the surgery. Face mask wearing is optional
- For new registrations in person, attend 1300-1800 ONLY
- To assist our Ukrainian patients: please click here for a translation of available services and systems
For Medical Advice/Appointments:
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Pre-booked face to face appts with a GP, if required, are arranged by the GP following an initial triage telephone consultation with the GP. Our reception care navigators cannot book you a face to face appt with a GP. Therefore please accept the triage call first.
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Please use our electronic consultation for non urgent medical queries. Scroll down for the link. Book ahead telephone appointments are available with your doctor.
- MSK Muscular & Joint Pain Clinics are available to book with online services.
- Mental Health and Wellbeing Clinics are available to book with online services.
- Healthier Together is online medical advice for parents with unwell children.For guidance click the link: Home :: Frimley HealthierTogether (frimley-healthiertogether.nhs.uk)
Medical Referrals for Secondary Care:
With more people on waiting lists for secondary care, patients waiting for medical procedures can help to improve their health and wellbeing ahead of their treatment or operation in order to give themselves the best chance of a swift and successful recovery. The earlier people start working to improve their health the better.
If you are waiting for secondary care treatment, the following advice is available from the Frimley Health and Care ICS website: https://www.frimleyhealthandcare.org.uk/whileyouwait
COVID VACCINE BOOSTER AT THE HARLINGTON, FLEET - THE SERVICE WILL BE CLOSED AFTER TUES 13TH DECEMBER 2022
There are other sites that will open periodically. We are not informed of these sites and have no details, therefore please do not contact us for information. To find a suitable alternative vaccine site please click on the following link:
Find a walk-in coronavirus (COVID-19) vaccination site - NHS (www.nhs.uk)
Patient Data Extraction - NHS Digital
Visit www.nhsdatasharing.info to find out about the very many ways by which information from your electronic GP record is, or can be, made available to others
To Opt Out complete and return the Type 1 Opt Out Form to us Opt Out Form
Find out more about the deferral of the GP Data for Planning and Research data collection.
More information at:
https://digital.nhs.uk/services/national-data-opt-out
https://digital.nhs.uk/data-and-information/data-collections-and-data-se...
- Local Pharmacies List - Click Here
- NHS England Friends & Family Test - to access the short survey please click here
- Our Mission Statement & Practice Charter - click here
- GDPR - Richmond Surgery Privacy Notice click here
- GDPR - Richmond Surgery Privacy Notice for children click here
On 7 Dec 2022 the Fleet Practices moved to 'accuRX Patient Triage' system. Please delete any apps or links you have for the old eConsult system. This is no longer available.