Welcome to Richmond Surgery's website.   Our website is for you.  We have endeavoured to keep it as simple and easy to navigate as possible so you can find all the information you need with ease.  

We routinely update and make changes to our website, systems and services to meet our patients' needs and to provide you with up to date care.  We welcome your feedback and suggestions and will endeavour to meet your suggestions.

If you  have a cough, or fever, or shortness of breath, have been in contact with someone confirmed as having Coronavirus, even if you feel well, and have been to any of these Countries in the last 14 days,  please do NOT leave the house. Instead, please ring 111 or the surgery for advice:

  • China; Republic of Korea; Singapore; Thailand; Hong Kong; Malaysia; Japan; Taiwan; Macau - click here for list
  • If you have been to Wuhan, or Hubei Province, China in the last 14 days - (click for advice)


  • Local Pharmacies List - Click Here
  • NHS England Friends & Family Test - to access the short survey please click here
  • Our Mission Statement & Practice Charter - click here
  • GDPR - Richmond Surgery Privacy Notice click here
  • GDPR - Richmond Surgery Privacy Notice for children click here
  • For GP eConsult - online triage and consultation, click the button below
To read feedback about eConsult

New Patient Registrations

New patients can register in person with the practice Monday - Friday between 10.00am and 5.00pm.   We will require completion of a Patient Registration Form and Confidential Health Questionnaire to ensure the Practice can fully assist with your health care needs.  Download the registration forms as follows:

  • All adults aged 16 and upwards complete Adult Registration Form - click here
  • All children aged under 16 years of age - click here
  • All new patients regardless of age must complete a GMS1 Form - click here
  • Are you a Carer for a registered patient? Formal Carer Registration Form - click here

Your NHS card is no longer required when you register, however you will need to provide 2 forms of identification such as a driver's licence with photo or passport (photographic evidence, where possible, for an adult) and one that includes your home address such as a recent utility bill. For children, we require the child's birth certificate or passport as ID.

As a new patient, to ensure continuity of any regular medication please provide us with one of the following to prevent delays in repeat prescriptions:

  • Your most recent repeat prescription slip
  • Confirmation letter from your previous surgery
  • Ongoing medication packaging clearly marked with your name and address, and prescription details.

When you register at Richmond Surgery you will be allocated a GP.  Richmond Surgery offers Registered Patient Lists and not Pooled GP Lists. We endeavour to ensure that you can see or speak to your own registered GP when you attend surgery.  There will of course be times when your GP is not available.  In the absence of your Registered GP, the practice has in place an excellent secure patient IT system allowing any of our other GPs/locums to attend to your needs. This is usually done by way of triage, initially telephone consultation, and you will then be asked to attend if required.

Leaflet: Your Information
Register for online services


Latest News

Flu Vaccination Season - 2019/20

Open - Midweek Flu Clinics: We have now completed our 2 x Saturday morning flu clinics with great success, vaccinating approx 1300 patients in just 2 mornings, taking blood pressures and reminding patients of health checks required and now have a host of midweek clinics & appointments available doing exactly the same, so if you have not booked your appt yet, please do so and have your flu jab and checks in one appt to save you, and us time.

Muscular & Joint Pain Clinic - Specialist Orthopaedic Practitioner

Update - From May 2019 you are now able to book your appointment with the Practitioner directly if you are registered for Online Services.

As part of increasing patient access to care, since November 2017 patients have had direct access to a Specialist Orthopaedic Practitioner at the Surgery for an initial assessment prior to onward investigation or treatment.  This has avoided the need to see your GP first.  The clinics are available on Monday and Wednesday by appointment only.


We regularly review systems to improve and enhance where possible.  Available appointments to book online will therefore be changing from the 1st May 2019.  There are additions and removals.  Please do read the following carefully to ensure that you DO NOT BOOK an appointment incorrectly as this will be cancelled and it will be your responsibility to re-book appropriately.  Online Services