Welcome

Welcome to Richmond Surgery's website.  Our website is for you. We routinely update and make changes to our website, systems and services to meet our patients' needs and to provide you with up to date care.  We welcome your feedback and suggestions and will endeavour to meet your suggestions.

If you are concerned about extreme hot weather, for advice and guidance please click here https://www.nhs.uk/live-well/seasonal-health/heatwave-how-to-cope-in-hot...

Practice News:

  • Reception is open for pre-booked appt check in. There is no self check in screen at the present time. 
  • Our waiting area is open with limited seating & 1 patient toilet in the waiting area open.
  • Please avoid reception for general enquiries. Please email or call us.
  • Please continue to use the hand sanitisers at the surgery.
  • For new Registrations, attend 1300-1800 ONLY

For Medical Advice/Appointments: 

The volume of calls and emails have increased significantly over the last few years.  We are grateful for your understanding and patience and thank you for your ongoing support.

Donna Brennan, Managing Partner
Drs Sinclair, Hatley, Gossage & Lingham

Medical Referrals for Secondary Care:

With more people on waiting lists for secondary care, patients waiting for medical procedures can help to improve their health and wellbeing ahead of their treatment or operation in order to give themselves the best chance of a swift and successful recovery. The earlier people start working to improve their health the better.

If you are waiting for secondary care treatment, the following advice is available from the Frimley Health and Care ICS website: https://www.frimleyhealthandcare.org.uk/whileyouwait

UPDATE FOR AUGUST 2022: THE HARLINGTON, FLEET COVID-19 VACCINATION SITE 

  • THE HARLINGTON WILL BE CLOSED DURING AUGUST 2022. Please continue to monitor as we will publish update information before the autumn booster vaccine programme starts early September 2022.

Appointments at The Harlington are not available to book via the National Booking System. Please avoid calling the surgery with your COVID queries as our telephone lines are extremely busy during the pandemic.  Please email your enquiry and this will be passed to our COVID team frimleyicb.richmondsurgery@nhs.net

Online information Resources:

https://www.frimleyhealthandcare.org.uk/living-here/covid-19-vaccination...

https://www.northeasthampshireandfarnhamccg.nhs.uk/news/895-covid-19-vac...

Fleet Town Council Vaccine Communication: please click here

Vaccinating Health and Social Care staff Guidance: please click here

DIGITAL NHS COVID PASS FOR INTERNATIONAL TRAVEL ADULTS & 12 - 15 YEAR OLDS
Download and use the NHS app if you are aged 13 or over https://www.nhs.uk/nhs-app/
OR
Use the online NHS COVID Pass service if you are aged 12 or over https://covid-status.service.nhsx.nhs.uk/

Patient Data Extraction - NHS Digital

Visit www.nhsdatasharing.info to find out about the very many ways by which information from your electronic GP record is, or can be, made available to others

To Opt Out complete and return the Type 1 Opt Out Form to us Opt Out Form

Find out more about the deferral of the GP Data for Planning and Research data collection.

More information at:

https://digital.nhs.uk/services/national-data-opt-out

https://digital.nhs.uk/data-and-information/data-collections-and-data-se...

www.gpdpr.info

www.medconfidential.org

www.understandingpatientdata.org.uk/news/our-perspective-new-system-gp-data

  • Local Pharmacies List - Click Here
  • NHS England Friends & Family Test - to access the short survey please click here
  • Our Mission Statement & Practice Charter - click here
  • GDPR - Richmond Surgery Privacy Notice click here
  • GDPR - Richmond Surgery Privacy Notice for children click here
  • For GP eConsult - online triage for non urgent/complicated new enquiries: click the button below
eConsult is a triage service. You may receive a call or text to confirm that a call has been booked at a later date with an appropriate clinician.  Do not use eConsult for urgent medical advice or for requesting prescriptions, or for more than one clinical concern only.  If you have complex or mutliple concerns, please call the surgery and book a telephone consultation.  When the surgery is closed or it is a public holiday, please use 111 to avoid delays for urgent advice/enquiries.  eConsult is currently not available over weekends.
 
click here to submit an eConsult
 
To read feedback about eConsult
click here - patient feedback

New Patient Registrations

New patient registrations  
New patients in GU51 and GU52 can register in person with the practice Monday - Friday between 1300-1800. Please avoid other times as this will create a queue at reception and a delay to those arriving for pre-booked appointments.  We will require completion of a Patient Registration Form and Confidential Health Questionnaire to ensure the Practice can fully assist with your health care needs.  Download the registration forms as follows:

  • All adults aged 16 and upwards complete Adult Registration Form - click here
  • All children aged under 16 years of age - click here
  • All new patients regardless of age must complete a GMS1 Form - click here
  • Are you a Carer for a registered patient? Formal Carer Registration Form - click here

Your NHS card is no longer required when you register, however you will need to provide 2 forms of identification such as a driver's licence with photo or passport (photographic evidence, where possible, for an adult) and one that includes your home address such as a recent utility bill. For children, we require the child's birth certificate or passport as ID.

As a new patient, to ensure continuity of any regular medication please provide us with one of the following to prevent delays in repeat prescriptions:

  • Your most recent repeat prescription slip
  • Confirmation letter from your previous surgery
  • Ongoing medication packaging clearly marked with your name and address, and prescription details.

When you register at Richmond Surgery you will be allocated a GP.  Richmond Surgery offers Registered Patient Lists and not Pooled GP Lists. We endeavour to ensure that you can see or speak to your own registered GP when you attend surgery.  There will of course be times when your GP is not available.  In the absence of your Registered GP, the practice has in place an excellent secure patient IT system allowing any of our other GPs/locums to attend to your needs. This is usually done by way of triage, initially telephone consultation, and you will then be asked to attend if required.

Leaflet: Your Information
Register for online services

 

Latest News

Blood Tests at Surgery

We have phlebotomy clinics at the Surgery each day of the week except for Wednesdays. Please call our reception team or use your online access to schedule an appointment. Please note, only recently GP approved blood tests can be booked, or those as part of your approved annual or invited health check.

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