Patient News

Fleet PCN Patient Survey Telephone System March 2023 - Results
30 Mar, 2023

We invited patients of the Fleet PCN’s 4 x Practices for their views on the new telephone system being introduced at all GP surgeries in Fleet. 

Please click here to read the results.

2023 COVID Spring Boosters - Update - Moving Back to Surgeries
29 Mar, 2023

Dear Patients of Richmond Surgery and Hart Health Partnership,

We would like to inform you that we are in the process of moving the COVID vaccination service from The Harlington back to our individual surgeries in preparation for the 2023 Spring Booster programme. This service has been running at The Harlington since February 2020, and we are grateful for the support that the facility has provided. However, we believe that it is now time to bring the service back to our surgeries, where we can provide a more personalized and efficient service.

We understand that you may have concerns or questions regarding this change, but please be assured that we will do our best to ensure that the transition is as smooth as possible. You will be contacted in due course regarding your appointment, and we will make every effort to accommodate your needs and preferences.

Please note that the eligibility for the COVID-19 vaccine has been updated. Currently, the following individuals are eligible for the vaccine:

  1. Adults aged 75 years and over
  2. Residents in a care home for older adults
  3. Individuals aged 5 years and over who are immunosuppressed, as defined in tables 3 or 4 in the COVID-19 chapter of the Green Book.

Thank you for your understanding and cooperation during this time.


Richmond Surgery

Spring 2023 COVID Boosters
7 Mar, 2023

JCVI statement on Spring 2023 COVID-19 vaccinations

On 8 November 2022, JCVI formulated interim advice on COVID-19 vaccination for 2023, published on 25 January 2023.

The current advice, developed following meetings on 24 January 2023 and 14 February 2023, sets out further detail regarding the spring 2023 booster programme.

The primary aim of the COVID-19 vaccination programme continues to be the prevention of severe disease (hospitalisation and mortality) arising from COVID-19. Older persons, residents in care homes for older adults, and those who are immunosuppressed continue to be at highest risk of severe COVID-19.


As a precautionary measure, JCVI advises that an extra booster vaccine dose in spring 2023 should be offered to:

  • adults aged 75 years and over
  • residents in a care home for older adults
  • individuals aged 5 years and over who are immunosuppressed, as defined in tables 3 or 4 in the COVID-19 chapter of the Green Book

The spring booster dose should be offered around 6 months after the last vaccine dose, although operational flexibility around the timing of the spring dose in relation to the last vaccine dose is considered appropriate. More information on operational flexibility will be provided in the ‘Green Book: immunisation against infectious disease’.

In addition, JCVI’s interim advice remains that people at higher risk of severe COVID-19 are expected to be offered a booster vaccine dose in autumn 2023 in preparation for winter 2023 to 2024.


Need help with your muscle or joint problems?
20 Feb, 2023

The getUBetter MSK app is provided free of charge by Frimley Health & Care ICS for registered patients at GP Practices. It can be accessed on a Smartphone or on the Web, and guides you day-by-day through a sequence of exercises, tips, and support to help you recover from a range of new, recurrent or long term conditions:

  • Lower back pain
  • Back and leg pain
  • Neck pain
  • Shoulder pain
  • Ankle pain
  • Knee pain
  • Soft Tissue Lower Limb pain
  • Hip pain

You can self-refer to the app by clicking on this link

Please use an email address that is unique to you and select the condition you need help to manage. We will then send you an email with all the information you need to get started.

You can download the getUBetter MSK app to your Smartphone for easiest access, or you can use the Webapp.

If you develop another condition, select your new condition from within the app and it will be added to your account.

New website
13 Feb, 2023

Welcome to Richmond Surgery's new website, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, COVID changes, vaccine news and latest news.

Fleet PCN Patient Survey Extended Opening June 2022 - Results
1 Feb, 2023

We invited patients of the Fleet PCN’s 4 x Practices for their views on extended opening hours. 

Please click here to read the results.

Worried about Strep A or Scarlet Fever?
5 Dec, 2022

Dr Streeter De Diego, local GP, Paediatric Doctor & Clinical lead Frimley Healthier Together, talks through what to do if you're worried and when to seek help.

Podcast on Strep A with Dr Sabina Shaik
1 Dec, 2022

Please listen to the podcast here.

Help us help you get the right urgent care and support
14 Jun, 2022

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

  • Visit your local pharmacy
  • During the day contact your GP practice via online consultation or phone
  • Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
  • For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.

Coronavirus (COVID-19)

Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Get the latest NHS information and advice about coronavirus (COVID-19).

Check if you or your child has coronavirus symptoms

Find out about the main symptoms of coronavirus and what to do if you have them.

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with.

Testing and tracing

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.

GOV.UK: coronavirus – guidance and support

Government information and advice.

Related Information